Y Suites on Moore

No Offer No Pay

If before or within 7 days of commencement of lease agreement:

• you received confirmation that you are not accepted from any institution in the city

of the property booked (Y Suites on A’Beckett(MEL), Gibbons(SYD), Regent(SYD)

and Moore(CBR)) and

• within 24 hours of receiving university’s non-acceptance confirmation, you are

required to send a written email requesting for cancellation to us with the following information:

1. Reservation Number & Property booked:

a. Y Suites on A’Beckett, Gibbons, Regent and Moore

2. Proof of rejection letter/confirmation from institution under the relevant cities

No Visa No Pay

If before or within 7 days of commencement of lease agreement:

• You are refused a visa to study in Australia by Department of Home Affairs (DHA)

and

• within 24 hours of receiving DHA refusal, you are required to send a written email

requesting for cancellation to us with the following

information:

1. Reservation Number & Property booked:

a. Y Suites on A’Beckett, Gibbons, Regent and Moore

2. Proof of DHA refusal letter/confirmation.

If before or within 7 days of commencement of lease agreement:

• Your Visa is still on Pending/Processing stage, you are required to send a written

email requesting for cancellation to us with the following

information:

1. Reservation Number & Property booked:

a. Y Suites on A’Beckett, Gibbons, Regent and Moore

2. Proof of Pending/Processing stage screenshot from DHA website.

Terms & Conditions:

• After all the information is well-received and verified, you will then be formally

advised that your lease agreement cancelled without penalty and will be guided

on refund process.

• Ifthis information is received afterthe specified timeframe, you will not be eligible

for the refund policy and will follow our Standard Cancellation Policy.

• This policy is only applicable to our Melbourne, Sydney and Canberra properties.