Brussel Grand Place

For reservations with Flexible rates, the time limit for free booking cancellation shall depend on the total duration of the stay initially booked. Free cancellation:

For all stays lasting 28 nights or more: up to 12 noon, five (5) days before arrival.

Beyond these time periods and in the event that the occupant fails to arrive on the scheduled date, ADAGIO reserves the right, except where required by specific local regulations, to apply the following cancellation fees:

non-repayment of accommodation deposit for stays of 10 nights or more.

Additional services selected when booking: no cancellations made beyond the above time periods will be taken into account by ADAGIO. The amount for any additional services booked shall remain payable in full. 

For reservations with Semi-Flexible rates, in addition to a change of rate, any partial cancellation of a booking may result in payment of the following cancellation fees:

For all stays between ten and 27 nights: up to 12 noon, 7 (seven) days before arrival.

Beyond these time periods, ADAGIO shall apply a cancellation fee that is equivalent to the full stay and therefore shall not refund the deposit.

In the event of partial cancellation of a booking after the arrival date (early departure), ADAGIO shall apply a cancellation fee that is equivalent to the full stay and therefore shall not refund the deposit.

Non-cancellable, non-refundable, non-exchangeable and non-changeable offers: given the preferential rate granted by ADAGIO, bookings involving offers and/or stays of this nature cannot be cancelled, refunded, exchanged or changed. No requests for changes or cancellation shall be considered. Regardless of the date on which the booking is cancelled, ADAGIO shall apply a cancellation fee that is equivalent to the full stay. No reimbursement shall be issued for optional services that are booked or billed.

Failure to arrive at the place of stay: in the event that the occupant fails to arrive on the scheduled date, ADAGIO shall withhold any reimbursement.