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We will release you from the tenancy agreement only if you have failed to obtain the required qualifications to get into your first University of choice, in any other circumstance the student and guarantor (if applicable) will be held to tenancy.

Once the tenancy has been accepted the tenancy cannot be cancelled and both tenant and guarantor (if applicable) will remain fully responsible for any payments due under the tenancy and rent will continue to be payable up to the end of the tenancy agreement.

u-student may consider releasing your from the obligations of the tenancy in the situation that you find an alternative student to take over your room. In this instance you must inform u-student Head Office as soon as possible and we reserve the right not to accept any nominated replacement. (A release charge will apply).

Any cancellation requests must be received in writing to U Student, Oakvale House, Thomas Lane, Burgh Road Industrial Estate, Carlisle, Cumbria, CA2 7ND.