Student Castle Lincoln

Student Castle Cancellation Policy (England)

Once you have paid your holding deposit and you have been allocated a room, then should you decide to cancel then the holding deposit is non refundable. If you have paid the holding deposit and signed the licence agreement then you will be held to the terms of the licence until a replacement licensee is found. If you rebook a room for a subsequent year and your deposit is carried forward, and then you decide to cancel this booking then the deposit will be withheld. 

Licence Agreements are legally binding, so once you have signed and returned your contract you're required to pay your rent. If (under special circumstances only) you need to pull out of the Licence Agreement, we'll help try to find a replacement Licensee for your room - but we can't guarantee that we'll be able to. If a new Licensee is found then we can release you from your licence, but there will be a re-licence fee** If you require a copy of the re-licence terms and conditions then please contact us. 

** England only