West Way Square

1. HOLDING DEPOSIT

On making your booking with CRM Students you will be

asked to pay a Holding Deposit. Payment of the Holding

Deposit constitutes your acceptance that the Holding

Deposit is retained to secure your room in accordance

with these terms and conditions.

You agree by us holding a deposit that the deadline to

conclude the Tenancy Agreement following the receipt of

the Holding Deposit fee shall be 14 days thereafter, or

any other period agreed by us (the "deadline").

By entering into the Tenancy Agreement your Holding

Deposit converts to your refundable Security Deposit.

If your tenancy agreement is an Assured Shorthold

Tenancy (AST), it will be protected in an independent

government approved tenancy deposit protection

scheme, such as the Tenancy Deposit Scheme (TDS).

Unless otherwise stated on the site’s web page, your

Security Deposit will be refunded to you at the end of

your tenancy if there are no outstanding arrears or

damage to your room and/or communal areas.

CANCELLATION BY YOU – CANCELLATION

WITHIN THE COOLING OFF PERIOD

If you choose to cancel your booking with CRM

Students, you have 14 calendar days after

receiving the original Accommodation Offer to do

so and get a full refund of the Holding Deposit

paid.

If you have made your booking less than 14 days

before your scheduled check-in date, you may

cancel your booking until the earlier of (a) 14 days

after receipt of the Accommodation Offer email

and (b) the Tenancy Start date on your Tenancy

Agreement.

Failure to obtain a UK Visa

If you fail to obtain a UK Visa before the start date of your

tenancy, we will cancel your Tenancy Agreement and refund any

rent payments made, so long as you provide within 72 hours of

receiving your official confirmation:

• Supporting official evidence that your Visa was declined

• Written confirmation that you wish to cancelyour

booking

Cancellation for any other reason

If you have entered into the Tenancy Agreement and you wish to

cancel your booking after the cooling off period has expired and

you do not fit into our eligible criteria above, you will not get your

Holding Deposit returned to you, and you and your guarantor,

will be required to meet the obligations set out within the

Tenancy Agreement regardless of whether you have collected

your keys.

If you cancel your booking and can find an eligible replacement

tenant, subject to our agreement, you will be released from the

contractual obligations as set out in the Tenancy Agreement.

Any overpaid rent will be refunded to you, less an amount equal

to your Holding Deposit as a cancellation fee. The site team will

confirm your official release date.If for any reason we are not able to make you an Offer of

Accommodation, we will contact you as soon as possible

detailing reasons why or with an alternative solution. If we

cannot offer an alternative or the alternative is not suitable, we

will refund your Holding Deposit in full via the original method

the payment was made because of you not achieving the required entry grades or you have surpassed your required entry grades and choose to go to a

different University. To meet the criteria, you will need:

o To provide a written rejection letter

from your chosen university/higher

education institute within 72 hours

of your exam results being

published

o To provide a copy of the acceptance letter

from your new university.