Cancellation Policy (England)
If you are a resident of the following properties, you are required to pay a Holding Deposit
to secure your booking,
• Leeds - Asa Briggs House
• Sheffield - Sharman Court
• Southampton - Hampton Square
Holding Deposit - Cancellation Policy (England)
Once you have paid your Holding Deposit and you have been allocated a room, then
should you decide to cancel then the Holding Deposit is non-refundable.
If you have paid the holding deposit and the licence agreement has been accepted by
both parties then you will be held to the terms of the licence until a replacement
licensee is found.
If you rebook a room for a subsequent year and your deposit is carried forward, and
then you decide to cancel this booking then the deposit will be withheld.
If you are a resident of the following properties, you are required to pay an Advance Rent to
secure your booking,
• Bristol - Culver House, Transom House
• Huddersfield – Firth Point, Saw Mill, Snow Island
• London – Bernard Myers House, Sunlight Apartments
• Plymouth – Alexandra Works, Central Point, Discovery Heights, St Teresa House, St
Thomas Court
• Sheffield – Central Quay
Advance Rent - Cancellation Policy (England)
Once you have paid your Advance Rent and you have been allocated a room, then
should you decide to cancel then the amount equal to the lesser of (i) the Advance
Rent and (ii) the amount equivalent to one week’s Licence Fee is non-refundable.
If you have paid the Advance Rent and the licence agreement has been accepted by
both parties then you will be held to the terms of the licence until a replacement
licensee is found.